Frequently Asked Questions

We offer a range of services including personal care, housekeeping, dementia care, respite and overnight care. Our experienced staff provides personalized care to meet the individual needs of each resident.

Homecare, also known as ‘domiciliary care’, is a term for support provided in the home by care workers to assist someone with their daily life. Enabling people to remain at home helps them maintain their independence, comfort and contact with their local community. Homecare is flexible, with just the right amount of assistance given at any one time. You may only require a small amount of support – from half an hour a week, to several hours a day, or even live-in care. The service may be on a temporary, intermittent or long-term basis.

All homecare workers are required to undergo initial induction training to make sure they are ready to provide care at home. All care workers go on to achieve recognised qualifications in care. In the United Kingdom, homecare workers undergo a DBS check (disclosure and barring service), previously known as a CRB. All homecare agencies are required to register with their statutory regulator (in our case, the CQC) if they provide personal care.

You can either telephone our offices or complete our online contact form and we will be in touch with you. One of our managers will arrange a convenient time to visit you in your own home to discuss your requirements and the services we can provide. A care plan will be jointly devised with you. We also offer free consultations, get in touch to find out more.